Customer Charter

Noble Care Providers, LLC is committed to provide high quality services to our service users and clients. Therefore we guarantee:

  • All telephone calls will be answered within 4 to 5 rings.
  • All customer enquiries for information will be responded to within 1 business day.
  • All our staff will act professionally, skilled/experienced and work as a team.
  • ​All staff will be trained as appropriate.
  • We will send our customer satisfaction questionnaires to all service users to help us monitor our service delivery.
  • We will provide a service that values our service users’ differences and respect race, language ,religious beliefs, age, and gender.